Sasquatch Jobs, LLC – Residential Service Agreement 

Notice About Dispute Resolution: These Terms & Conditions contain provisions on binding  arbitration of disputes on an individual which will be binding on you unless you opt out as  described in Section 8 below. Unless you opt-out of arbitration: (a) you will only be permitted to  pursue claims against us on an individual basis, not as part of any class or representative action  or proceeding and (b) you will only be permitted to seek relief (including monetary, injunctive,  and declaratory relief) on an individual basis. 

1. SERVICES RENDERED; WASTE MATERIALS. 

Customer grants to Sasquatch Jobs, LLC the exclusive right, and Sasquatch Jobs, LLC  through itself and its affiliates shall furnish equipment and services, to collect and  dispose of and/or recycle (collectively, the “Services”) all of Customer’s Waste Materials  at Customer’s service address. Customer agrees that the Waste Materials collected  under these terms and conditions shall not include any Excluded Materials. “Waste  Materials” means all non-hazardous solid waste, organic waste, and if applicable,  recyclables, generated by Customer or at Customer’s service address. Waste Materials  shall not include any Excluded Materials. “Excluded Materials” means (a) radioactive, (b)  corrosive, flammable, explosive, biomedical, infectious, bio-hazardous, toxic, regulated  medical or hazardous waste, substance or material, as defined by, characterized or  listed under applicable federal, state, or local laws or regulations; (c) any materials  containing information protected by federal, state or local privacy and security laws or  regulations; (d) any materials that, due to its physical or chemical characteristics,  requires more stringent environmental protection, handling, documentation or other  management than normal municipal solid waste; and (e) any other waste or material that  is prohibited from being received, managed or disposed of at the disposal facility. Title to  and liability for Excluded Materials shall remain with Customer at all times. Title to  Customer’s Waste Materials is transferred to {Sasquatch Jobs, LLC} upon Sasquatch  Jobs, LLC’s receipt or collection unless otherwise provided in these terms and conditions  or applicable law. 

2. EQUIPMENT.  

Any dumpster(s) or bin(s) (“Equipment”) Sasquatch Jobs, LLC furnishes to Customer  shall remain Sasquatch Jobs, LLC’s property. While the Equipment is in Customer’s  possession, Customer is liable for all loss or damage to the Equipment, except for  normal wear and tear. Customer shall provide safe, unobstructed access to the  Equipment on pick-up day.  

3. INVOICES; PAYMENT TERMS. 

Customer must pay in advance by Sasquatch Jobs, LLC on a per dumpster basis. The  invoices represent Sasquatch Jobs, LLC’s offer to provide such Services for the  specified rental period. By accepting Service, Customer agrees to all terms & conditions.  Customer agrees to pay Sasquatch Jobs, LLC the invoiced amount (“Charges”) prior to  delivery. Invoices can be paid online at Sasquatchdumpsters.com If full payment of the  Charges is not received by Sasquatch Jobs, LLC within thirty (30) days from the date of  the invoice, Customer will be assessed a late fee as specified on the invoice, which shall  be for the maximum monthly late charge allowed under applicable law on all past due  amounts accruing from the date of the invoice, with a minimum late fee of $100. 

Sasquatch Jobs, LLC – Residential Service Agreement 

Customer acknowledges that such late fee is not to be considered as interest or debt on  a finance charge, but rather is a reasonable charge for the anticipated loss and cost to  Sasquatch Jobs, LLC for the late payment. Additionally, if Customer fails to timely pay  an invoice, Sasquatch Jobs, LLC may terminate or suspend services until full payment is  received. If Customer’s service is suspended for non-payment, Customer may be  charged a resume fee to restart service. If Services are suspended or terminated by  Sasquatch Jobs, LLC due to Customer’s breach of these terms or if Customer  terminates the Services, Customer understands and agrees that Sasquatch Jobs, LLC  will not refund, or pro-rate or return any amounts previously paid by Customer to  Sasquatch Jobs, LLC.  

See next section for further information on additional charges. 

4. CHARGES & ADDITIONAL SERVICES. In addition to the Charges, Sasquatch Jobs,  LLC also reserves the right to charge Customer additional Charges for additional  services provided by Sasquatch Jobs, LLC to Customer, whether requested or incurred  by Customer, including, but not limited to, account resume or reactivation services; extra  pickups or trip charges; container overages, overflows and damages (see  www.sasquatchdumpsters.com for a list of “Additional Services”, which may be updated  from time to time), all at such posted prices or rates that Sasquatch Jobs, LLC is  charging its customers in the service area at such time. Customers are advised to  request the current charge amounts for any additional services at the time of ordering,  and to call the number listed on their invoice for further details on any Charges. An  Energy Surcharge applies to all other Charges, including delivery and/or removal  charges, whether or not listed in these terms, and information about the Energy  Surcharge can be found at www.sasquatchdumpsters.com State & Local taxes, and/or  fees and a Recycle Material Offset, if applicable, will also be added to the Charges.  Sasquatch Jobs, LLC may also adjust the Charges to cover any increases in disposal,  processing and/or transportation costs and to cover increased costs due to  uncontrollable circumstances, including, without limitation, changes in local, state or  federal laws or regulations, imposition of taxes, fees or surcharges or acts of God such  as floods, fires, hurricanes and natural disasters.  
5. INDEMNITY.  

Sasquatch Jobs, LLC agrees to indemnify, defend and save Customer, its parent,  subsidiaries, and corporate affiliates, harmless from and against any and all liability  which Sasquatch Jobs, LLC may be responsible for or pay out as a result of bodily  injuries (including death), property damage, or any violation or alleged violation of law, to  the extent caused by any negligent act or omission or willful misconduct of Sasquatch  Jobs, LLC or its employees, which occurs (a) during the collection or transportation of  Customer’s Waste Materials, or (b) as a result of the disposal of Customer’s Waste  Materials in a facility owned by Sasquatch Jobs, LLC or its affiliated companies,  provided that Sasquatch Jobs, LLC’s indemnification obligations will not apply to  occurrences involving Excluded Materials. Customer agrees to indemnify, defend and  save Sasquatch Jobs, LLC, its parent, subsidiaries, corporate affiliates and their joint  venture partners, harmless from and against any and all liability which Sasquatch Jobs,  LLC may be responsible for or pay out as a result of bodily injuries (including death),  property damage, or any violation or alleged violation of law to the extent caused by 

Sasquatch Jobs, LLC – Residential Service Agreement 

Customer’s breach of these terms and conditions or by any negligent act or omission or  willful misconduct of the Customer or its employees, agents or contractors or Customer’s  use, operation or possession of any Equipment furnished by Sasquatch Jobs, LLC.  Neither party shall be liable to the other for consequential, incidental or punitive  damages arising out of the performance or breach of these terms and conditions. 

6. MISCELLANEOUS.  

(a) Sasquatch Jobs, LLC shall not be in default for its failure to perform or delay in  performance caused by events or significant threats of events beyond its reasonable  control, whether or not foreseeable, including, but not limited to, riots, imposition of laws  or governmental orders, fires, acts of war or terrorism, acts of God, and the inability to  obtain equipment, and Sasquatch Jobs, LLC shall be excused from performance during  the occurrence of such events. (b) These terms and conditions shall be construed in  accordance with the law of the state in which the Services are provided. (c) Different  terms and conditions may apply to residential dumpster customers covered by municipal  franchise, homeowner’s association or individual customer agreements. (d) In the event  Sasquatch Jobs, LLC successfully enforces its rights against Customer hereunder,  Customer shall be required to pay Sasquatch Jobs, LLC’s attorneys’ fees and court  costs. (e) Customer understands and agrees that by providing Customer’s phone  number(s), email, and home address in connection with these terms, Customer  authorizes Sasquatch Jobs, LLC and its agents to contact Customer regarding this  account with an artificial or prerecorded message or using auto-dialing equipment at the  provided phone number(s), including cell phone numbers if provided, or email, and home  address. 

7. RECYCLING SERVICES. 

All Recyclable Materials must be clean, dry, unshredded, empty, loose and unbagged.  (a)(i) Single stream Recyclable Materials (“Single Stream”) will consist of Customer’s  entire volume of uncoated office and writing paper, magazines, pamphlets, mail,  newspaper; flattened, uncoated cardboard, paperboard boxes; aluminum food and  beverage containers, tin or steel cans; glass, and rigid container plastics #1, #2 and #5,  including narrow neck containers and tubs. Any material not specifically set forth above,  including but not limited to foam, film plastics, plastic bags, napkins, tissue, paper  towels, or paper that has been in contact with food, is unacceptable. Glass may not be  accepted at all locations. Sasquatch Jobs, LLC reserves the right, upon notice to  Customer, to discontinue acceptance of any category of Recyclable Materials set forth  above as a result of market conditions related to such materials and makes no  representations as to the recyclability of the materials. Collected Recyclable Materials for  which no commercially reasonable market exists may be landfilled at Customer’s Cost;  (b) Notwithstanding anything to the contrary contained herein, Recyclable Materials may  not contain Nonconforming Waste, Hazardous Waste, Special Waste or other materials  that are deleterious or capable of causing material damage to any part of Sasquatch  Jobs, LLC’ property, its personnel or the public or materially impair the strength or the  durability of Sasquatch Jobs, LLC’ structures or equipment. (c) Sasquatch Jobs, LLC  may reject in whole or in part, or may process, in its sole discretion, Recyclable Materials  not meeting the specifications. Customer shall pay Sasquatch Jobs, LLC for all  increased costs, losses and expenses incurred with respect to such non-conforming 

Sasquatch Jobs, LLC – Residential Service Agreement 

Recyclable Materials which charges may include an amount for Sasquatch Jobs, LLC’  operating or profit margin (collectively the “Cost”). Without limiting the foregoing, and  Customer shall pay a contamination charge for additional handling, processing,  transporting and/or disposing of such non-conforming Recyclable Materials, Hazardous  Waste, Special Waste, Nonconforming Waste, and/or all of part of non-conforming loads  and additional charges may be assessed for bulky items such as appliances, concrete,  furniture, mattresses, tires, electronics, pallets, yard waste, propane tanks, etc. 

8. LEGAL DISPUTES; ARBITRATION AGREEMENT; RIGHT TO OPT OUT.  Please Read This Section Carefully – It May Significantly Affect Your Legal Rights,  Including Your Right to File a Lawsuit in Court.  
9. Initial Dispute Resolution We are available by email sasquatchjobs@gmail.com or go  to Sasquatch Jobs, LLC to find the appropriate customer service for your area to help  address any concerns you may have regarding the Services. Most concerns may be  quickly resolved in this manner. Sasquatch Jobs, LLC and Customer agree to use best  efforts to settle any disputes disagreement directly through consultation and good faith  negotiations which shall be a precondition to either party initiating a lawsuit or arbitration. B. Agreement to Binding Arbitration. If the parties do not reach an agreed upon solution  within a period of thirty (30) days from the time informal dispute resolution is pursued  pursuant to Section 8(A) above, then either party may initiate binding arbitration. All  claims arising out of or relating to these Terms and Conditions (including their formation,  performance and breach), the parties’ relationship with each other and/or Sasquatch  Jobs, LLC’s provision of the Services shall be finally settled by binding individual  arbitration administered on a confidential basis by JAMS, in accordance with the JAMS  Streamlined Arbitration Rules and Procedures, excluding any rules or procedures  governing or permitting class arbitration. Each party will have the right to use legal  counsel in connection with arbitration at its own expense. The parties shall select a  single neutral arbitrator in accordance with the JAMS Streamlined Arbitration Rules and  Procedures. The arbitrator, and not any federal, state or local court or agency, shall have  exclusive authority to resolve all disputes arising out of or relating to the interpretation,  applicability, enforceability or formation of these Terms and Conditions, including, but not  limited to, any claim that all or any part of these Terms and Conditions is void or  voidable. The arbitrator shall be empowered to grant whatever relief would be available  in a court under law or in equity. The arbitrator’s award shall be in writing and provide a  statement of the essential findings and conclusions, shall be binding on the parties and  may be entered as a judgment in any court of competent jurisdiction. The interpretation  and enforcement of these Terms and Conditions shall be subject to the Federal  Arbitration Act.The JAMS rules governing the arbitration may be accessed at https:// www.jamsadr.com/adr-rules-procedures. If Customer initiates arbitration, to the extent  the filing fee for the arbitration exceeds Two Hundred and Fifty U.S. Dollars ($250.00),  Sasquatch Jobs, LLC will pay the additional cost. If Sasquatch Jobs, LLC is required to  pay the additional cost of the filing fees, Customer should submit a request for payment  of fees to JAMS along with Customer’s form for initiating the arbitration, and Sasquatch  Jobs, LLC will make arrangements to pay all necessary fees directly to JAMS.  Sasquatch Jobs, LLC will also be responsible for paying all other arbitration costs arising  in connection with the arbitration. Customer will not be required to pay fees and costs  incurred by Sasquatch Jobs, LLC if Customer does not prevail in arbitration.The parties 

Sasquatch Jobs, LLC – Residential Service Agreement 

understand that, absent this mandatory provision, they would have the right to sue in  court and have a jury trial. They further understand that, in some instances, the costs of  arbitration could exceed the costs of litigation and the right to discovery may be more  limited in arbitration than in court. 

1. Class Action and Class Arbitration Waiver. Customer and Sasquatch Jobs, LLC each  further agree that any arbitration shall be conducted in their respective individual  capacities only and not as a class action or other representative action, and Customer  and Sasquatch Jobs, LLC each expressly waive their rights to file a class action or seek  relief on a class basis. If any court or arbitrator determines that the class action waiver  set forth in this paragraph is void or unenforceable for any reason or that an arbitration  can proceed on a class basis, then the arbitration provision set forth above in Section  8(B) shall be deemed null and void in its entirety and the parties shall be deemed to  have not agreed to arbitrate disputes 
2. Exception – Small Claims Court Claims. Notwithstanding the parties’ agreement to  resolve all disputes through arbitration, either party may seek relief in a small claims  court for disputes or claims within the scope of that court’s jurisdiction. E. 30 Day Right to Opt Out. Customer has the right to opt-out and not be bound by the  arbitration and class action waiver provisions set forth in Sections 8(B), 8(C), and 8(D)  by sending written notice of Customer’s decision to opt-out to the following email:  sasquatchjobs@gmail.com The notice must be sent within thirty (30) days of enrolling for  the Services, otherwise Customer will be bound to arbitrate disputes in accordance with  the terms of those sections. If Customer opts out of these arbitration provisions,  Sasquatch Jobs, LLC also will not be bound by them. 
3. Exclusive Venue for Litigation. To the extent that the arbitration provisions set forth in  Section 8(B) do not apply, the parties agree that any litigation between them shall be  filed exclusively in state or federal courts located in Salt Lake City, Utah (except for small  claims court actions which may be brought in the county where you reside). The parties  expressly consent to exclusive jurisdiction in Salt Lake City, Utah for any applicable  litigation other than small claims court actions.